NFA Executive Steering Group members

  • Berneslai Homes

    Chief Executive

    Helen became Chief Executive at Berneslai in January 2007. Before this, she worked in housing and support services with Leeds City Council and Leeds South Homes. Her promise on joining Berneslai was to make a good company even better, to deliver excellent services to customers and ensure social housing provision for future generations.

    Berneslai was assessed by the Audit Commission in June 2009 as three stars, with excellent prospects for improvement.

    Helen’s local government career started in 1980 with the London Borough of Camden as a housing management trainee. She then joined Leeds City Council in 1985 as a housing training officer. Various jobs followed, always in the housing field with Leeds, culminating in becoming Chief Support Services Officer in 2003. Helen was Interim Chief Executive for Leeds South Homes from October 2005 to December 2006.

    She is a Fellow of both the Chartered Institute of Housing and the Chartered Institute of Personnel and Development.

  • Cheltenham Borough Homes

    Chief Executive

    Paul has been Chief Executive at Cheltenham Borough Homes (CBH) since 2012. Prior to that he was Deputy Chief Executive having joined CBH in 2005. Paul has worked in the social housing sector since 1984 and has been involved in a wide range of services. Paul previously worked for Sainsbury’s after leaving university.
    Paul has been actively involved in developing and managing initiatives to improve the quality of life of the residents CBH represent. His passion is to ensure that people have a voice in the way they and their communities improve and that staff are able to contribute and shape the future strategy of the business.
    Paul is Chair of the National Federation of ALMOs New Business, Funding and Development Group.
    Paul has two daughters and occasionally admits to being a joint Derby County and Sunderland fan.

  • Derby Homes

    Chief Executive and ESG Group Chair

    Maria is the Managing Director of Derby Homes. She has over 30 years’ experience working within the social housing sector, formally with the local authority and with Derby Homes since 2002.

    She is passionate about services for tenants, cares deeply about the quality of services and is always looking for new ways of delivery in times of financial pressures, whether it’s working closer with the Council or in partnership with other agencies. Her focus is always on outcomes and providing good quality homes and opportunities for tenants and their families.

    Maria is also a trustee of Enthusiasm Trust Ltd and a Director of Resolve ASB.

  • Lewisham Homes

    Chief Executive

    Margaret started her career as an accountant and between 1989-1996 worked in a variety of finance roles with health and local authorities. Margaret moved into the Housing Sector in 1996. In 2006, her employer Midsummer Housing Association became part of the Guinness Partnership and in 2008 Margaret made the transition from Finance Director with the Housing Association to Managing Director, Guinness Midsummer. In October 2009, Margaret moved into the role of Managing Director, Guinness South, with responsibility for homes in London, the south and east. She then moved to the role of Executive Director of Customer Services in 2014, working with the Guinness Partnership on a fixed-term contract creating a new national operating model for customer services and customer engagement services. Day to day she had lead responsibility nationally for 49,000 rental homes and around 950 staff - including housing management, customer contact, repairs and customer engagement. She then spent a year as Transformation Director with Brent Housing Partnership, working with the ALMO, which was in ‘special measures’, to develop and deliver a Recovery Plan to improve their services to customers, staff engagement, performance and efficiency.

    Margaret is a qualified accountant with a first-class BA honours degree in Public Administration and a member of the Chartered Institute of Public Finance and Accountancy. Margaret is also Vice Chair of Cottsway Housing Association and Chair of their Audit and Risk Committee.

  • Northwards Housing

    Chief Executive

    Robin is the Chief Executive of Northwards Housing, the 3 Star ALMO set up to manage & improve the Councils 13,500 homes in North Manchester. He is a member of Manchester’s Low Carbon Hub Board.

    Robin became Chair of Plus Dane Cheshire in September 2013 and joined new combined Group Board in April 2015. Before moving to Manchester, Robin worked in Leeds for over 20 years including being founder Chief Executive of Leeds West Homes, Assistant Director of Housing & Environmental Health with the Council & Project Director of Leeds Partnership Homes. He chaired Leeds YouthBuild board and he was a member of the Board of Sadeh Lok, a BME association based in Huddersfield, having stepped down after 17 years service, including the position of Vice Chair.

    He has a post graduate qualification in Housing & is a Chartered Member of the Chartered Institute of Housing. Robin became a member of CIH Council in 2005, Chaired the Policy and Practice Board for 4 years and served as President of CIH for 17 months until May 2013.

  • Nottingham City Homes

    Chief Executive

    Nick Murphy joined Nottingham City Homes in 2011 at an exciting time for council housing in the city.

    As Chief Executive he oversees a multi-million pound programme of improvements to thousands of homes, is responsible for the management, repair and maintenance of 28,500 properties and is driving up satisfaction levels among tenants and leaseholders.

    NCH’s evaluation of the wider social and economic benefits of Decent Homes investment has been recognised nationally and in Parliament. The company is working alongside the City Council to build new homes and regenerate areas of Nottingham, creating jobs for local people and investment in local communities and putting its tenants and leaseholders at the heart of everything it does.

    Nick joined NCH from Southampton City Council, where he was Executive Director for Neighbourhoods. He has worked for various local councils and in 1997 became the country’s youngest Director for Housing while at Eastbourne Borough Council.

  • Six Town Housing

    Chief Executive

    Sharon has been a Chief Executive, working in the ALMO sector, since 2003. She set up and ran High Peak Community Housing before moving to Six Town Housing (Bury) in 2009. She has worked in the Housing Sector for over 30 years, having also worked for Manchester City Council and a number of Housing Associations.

    Sharon has been a Board Member for a number of Housing organisations and is currently on the Board of Governors at Bury College, where she chairs their Resources Committee.

    As well as having a wealth of housing experience, including being a fully qualified member of the CIOH, she also has a background in business improvement and quality management systems supported by a Masters degree in Managing Business Excellence and is currently in the process of completing her ILM level 7 in Executive Coaching and Mentoring.

  • South Essex Homes

    Chief Executive

    Mike has been Chief Executive at South Essex Homes since the organisation was established in October 2005 as a round five ALMO. He has been an active participant in the NFA, having been on the Executive Steering Group for several years, during which time he has also served as an ESG rep on the NFA’s Communications Sub-Committee.

    Mike’s career in social housing started with the GLC, with subsequent periods at the London Borough of Tower Hamlets and the London Borough of Hackney. Prior to joining South Essex Homes he worked for Southend-on-Sea Borough Council as its Assistant Director for Social Care.

    South Essex Homes was set up to manage and maintain the Council’s housing stock, and with the support of the local authority it has been able to provide similar services for other landlords in the area. The organisation sees its future as one where it continues to develop its role as an increasingly positive asset to both its host Council and to the residents for whom it provides services.

  • Sutton Housing Partnership

    Chief executive

    Steve Tucker is the Chief Executive of Sutton Housing Partnership and has previously held Director of Housing roles in Barking and Dagenham and at Hackney and was the first Chief Executive at Hackney Homes.

    Steven is an experienced housing executive with a track record of implementing radical improvement in service performance, transforming organisational culture and delivering successful community regeneration in partnership with residents. He has led on behalf of the Chartered Institute of Housing on developing best practice in repairs and maintenance and wrote the CIH Working Together report in February.

    He has recently led large scale organisational change programmes and conducted a wide range of strategic reviews for local authorities and housing associations. Steven has delivered multi-disciplinary service improvement programmes that are based around empowering staff and which have secured best practice alongside significantly reduced transaction costs.