NFA Executive Steering Group members
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Berneslai Homes
Chief Executive
Helen became Chief Executive at Berneslai in January 2007. Before this, she worked in housing and support services with Leeds City Council and Leeds South Homes. Her promise on joining Berneslai was to make a good company even better, to deliver excellent services to customers and ensure social housing provision for future generations.
Berneslai was assessed by the Audit Commission in June 2009 as three stars, with excellent prospects for improvement.
Helen’s local government career started in 1980 with the London Borough of Camden as a housing management trainee. She then joined Leeds City Council in 1985 as a housing training officer. Various jobs followed, always in the housing field with Leeds, culminating in becoming Chief Support Services Officer in 2003. Helen was Interim Chief Executive for Leeds South Homes from October 2005 to December 2006.
She is a Fellow of both the Chartered Institute of Housing and the Chartered Institute of Personnel and Development. -
Cheltenham Borough Homes
Chief Executive
Paul has a background in urban renewal and regeneration in London, Bristol and Yorkshire. He became Chief Executive of Cheltenham Borough Homes in 2003. In 2007 Cheltenham Borough Homes was recognised as three stars with excellent prospects, a platform for a new Management Agreement to 2020.
Previously Paul was Chief Housing Officer at Cheltenham Borough Council, and was a Service Manager for Community Housing Services at Kirklees Metropolitan Borough. He has an MSc in Environmental Management and is a qualified management coach. -
Derby Homes
Chief Executive
Phil is the Chief Executive of Derby Homes, which was one of the first arms length management organisations formed in the country in 2002. Later that year Derby Homes received three stars for excellent service from the Audit Commission, and as a result has attracted an additional £97m to improve the Council’s 14,500 properties. It achieved the government’s decent homes standard in March 2006.
Derby Homes retained three stars and excellent prospects for improvement in its inspection in February 2006. It is the first social landlord to achieve this score twice.
Phil has worked in housing and local government since 1976, and worked at Dudley, Tamworth, Wolverhampton and Wigan Councils before his appointment as Senior Assistant Director at Derby City Council in 1986.
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East Durham Homes
Chief Executive
Paul was appointed as Chief Executive for East Durham Homes in July 2007 having previously been Head of Housing at North Tyneside Council for four years. He is a fellow of the Chartered Institute of Housing with over 28 years’ housing experience, having worked in a variety of posts in five local authorities.
Since his appointment Paul has overseen significant changes and improvements to the way East Durham Homes delivers its services. In 2009 he led East Durham Homes through its successful inspection and saw them awarded two stars with excellent prospects.
Since then, East Durham Homes has gained Investors in People and Customer Service Excellence awards, and was the first housing company in the North East to receive TPAS accreditation for customer involvement.
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Hackney Homes
Chief Executive
Charlotte joined Hackney in 2008 and has a twin-hatted role as the Corporate Director of Housing for London Borough of Hackney and Chief Executive of Hackney Homes. She is responsible for the overall management of 32,000 council homes as well as policy and strategy for new housing.
In November 2008 Charlotte was integral to the improvements which led to two-star success in the Audit Commission inspection, releasing decent homes money for works to Hackney Council homes. More recently, she led Hackney Homes to a successful outcome in the bid from the Homes and Communities Agency for funding for decent homes.
She combines extensive local authority, housing management and leasehold experience, as well as the expertise of leading a large housing association. She is a corporate member of the Chartered Institute of Housing and is a member of its National Council.
The earlier years of her career were in various London local authorities: she then spent eight years at what was originally Ealing Family Housing Association, becoming Catalyst Housing Group. Charlotte was Director of Housing at Ealing Family and Managing Director of Catalyst Communities Housing Association.
Charlotte was also Chair of Hillingdon Homes for two years, during which time it also successfully achieved two stars. -
Homes for Haringey
Chief Executive
Paul is Chief Executive of Homes for Haringey (HfH), a social housing management organisation employing over 700 people and managing a turnover of £50m. He has been instrumental in leading HfH through a culture change programme that has resulted in the organisation being accredited with Investors in People Silver, placing HfH in the top 1.5% of companies who hold the nationally recognised benchmark. In the three years that Paul has led HfH, the organisation has been accredited with the Customer Service Excellence government standard, and Top Employer status from the CRF institute for two years running.
Paul is an alumnus of the Leadership Development Programme from Ashridge Business School and a founding member and chair of the Bermondsey Group, a non-aligned forum for senior housing professionals.
Between 1999 and 2008 Paul worked in a variety of roles for the Hyde Group and had a particular focus on regeneration, stock transfer and housing management. Paul was also an independent Board member of Tower Hamlets Homes for three years and is currently an independent Board member for Thames Valley Housing.
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Homes for Islington
Chief Executive
Eamon McGoldrick is Chief Executive of Homes for Islington which is a round 3 ALMO. HFI employs over 900 staff managing and maintaining 37,000 properties on behalf of London Borough of Islington. It is the largest ALMO in London and one of the largest in the country.
In October 2008, HFI was awarded three stars with excellent prospects for further improvement by the Audit Commission. HFI is nearing completion of its Decent Homes programme and in partnership with Islington Council is building new social housing.
Eamon has over 30 years’ experience in housing management having started at the Greater London Council in 1977 as a management trainee. He then worked for the London Boroughs of Brent, Hillingdon and Barnet before joining Islington in June 1998.
Eamon is a member of the Islington Strategic Partnership Executive and also sits on the council’s Regeneration and Communities Boards. -
Newark and Sherwood Homes
Chief Executive
Rebecca has worked in the housing sector for over 20 years, including experience with a variety of organisations incorporating district, city and metropolitan areas with urban and rural environments.
Her achievement of a Master’s in Business Administration has provided further development and support for her role as a Board member, currently of another ALMO and previously of a housing association group.
Newark and Sherwood Homes is a fourth round ALMO and Rebecca has led on the company set-up, the achievement of a two-star inspection rating (twice), and delivery of Decent Homes on target for March 2010.
Recently Rebecca has been the Midlands representative on the NFA Constitution Review Group, and is the Midlands ALMO Chief Officers’ Group representative on the NFA Executive Steering Group. -
Poole Housing Partnership
Chief Executive
Joe Logan is the Chief Executive of Poole Housing Partnership, an ALMO in Poole, Dorset.
Prior to Poole, Joe worked in housing management in London and in Slough.
Poole Housing Partnership has twice been assessed by the Audit Commission as a three-star, excellent organisation, most recently with ‘excellent prospects’.
The Audit Commission said the organisation ‘knows exactly what their tenants want and has a tenacious focus on delivering it’. -
South Essex Homes
Chief Executive
Mike has been Chief Executive at South Essex Homes since the organisation was established in October 2005 as a round five ALMO. He has been an active participant in the NFA, having been on the Executive Steering Group for several years, during which time he has also served as an ESG rep on the NFA’s Communications Sub-Committee.
Mike’s career in social housing started with the GLC, with subsequent periods at the London Borough of Tower Hamlets and the London Borough of Hackney. Prior to joining South Essex Homes he worked for Southend-on-Sea Borough Council as its Assistant Director for Social Care.
South Essex Homes was set up to manage and maintain the Council’s housing stock, and with the support of the local authority it has been able to provide similar services for other landlords in the area. The organisation sees its future as one where it continues to develop its role as an increasingly positive asset to both its host Council and to the residents for whom it provides services. -
Stockport Homes
Chief Executive
Helen worked in five North West housing authorities, holding 11 different roles across the whole spectrum of housing, prior to becoming the Chief Executive of Stockport Homes.
While in Stockport, following a high profile no stars housing inspection, Helen has not only overseen two option appraisals and a lost stock transfer ballot, but also a transformation in the housing service, leading to the June 2006 inspection result of an excellent service with excellent prospects for improvement.
Stockport Homes continues its development apace by not only continuing to improve services, but also becoming the first ALMO to receive grant from the Housing Corporation to build new homes. -
Jon Mallen-Beadle (supporting Barbara Dennis OBE, NFA Board Director, The Gateshead Housing Company)
The Gateshead Housing Company
Interim Chief Executive
Jon Mallen-Beadle is currently acting as the Chief Executive at The Gateshead Housing Company, having spent the last five years as Director of Finance and Corporate Services.
The Gateshead Housing Company was assessed by the Audit Commission in February 2009 as providing an excellent three-star service that has excellent prospects for improvement. More recently they have been awarded Investors in People Gold Standard and the Health and Wellbeing Award.
The company was instrumental in unlocking the potential for the return of ‘Council’ house building in Gateshead. The setting up of Keelman Homes provides both the company and the Council with added flexibility in terms of appropriate delivery vehicles.
Prior to that he worked for Tristar Homes in a similar role, and has now worked for an ALMO for over eight years.
In addition to this he is also a Board Member at Livin (Sedgefield Borough’s stock transfer) and is Deputy Chair of their Audit & Risk Committee. -
Wolverhampton Homes
Chief Executive
Lesley has been involved in the ALMO movement since the first ALMOs were established in 2002. She helped to set up Hounslow Homes which is now a three star, excellent organisation. Lesley then moved on to assist in creating People 1st Slough ALMO as Interim Chief Executive bringing it to one star, promising prospects for improvement. Since March 2007 Lesley has headed Wolverhampton Homes which gained two stars six months later and is now delivering one of the largest decent homes programmes in the country and showing what cultural change and value for money can do to improve housing services in line with all the best aspects of the ALMO movement.
With previous experience in the London Boroughs of Haringey and Hounslow, and as a policy maker and researcher at the Greater London Council and London Housing Unit, Lesley has probably managed every aspect of housing during her 25 year career. She remains passionate about achieving value and quality for tenants and improving the quality of life in social housing. Lesley is also playing an active role on the NFA Board both in the Midlands and nationally.