NFA/CWAG seminar: Ready for regulation? Council & ALMO relationships in the regulatory framework

Chaired by Jacqui McKinley from the Centre of Governance & Scrutiny, this seminar will focus on the relationship between local authorities and ALMOs, how local authorities ‘client’ their ALMO and ensure excellent services for residents, and preparing for the new regulatory environment. It will be an opportunity to learn from others as well as ask questions and share your own experience

The programme includes:

• Kate Dodsworth, Director of Consumer Regulation at the Regulator of Social Housing
• Chloe Fletcher, NFA and Ceri Davies, CWAG, presenting on the new joint clienting toolkit being prepared to assist local authorities and ALMOs with the new landscape.
• Local authority and ALMO best practice case studies, showing effective clienting and preparations for the new consumer regulation and building safety bill
• The voice of residents, looking at how ALMOs listen to the voice of residents and how local authorities assure themselves that this is happening
• A constructive challenge to close the seminar from Alistair McIntosh, HQN Chief Executive.

Places at the seminar can be booked here. Places are free and not limited.

Full programme can be viewed here.

This seminar is aimed at local authority strategic directors of housing and lead members for housing, local authority clienting teams, ALMO board members, engaged tenants and ALMO Chief Officers. It may also be useful for ALMO governance teams.