Housing management
Slides from the joint webinar on the 19 November looking at no access and Awaab’s Law. With presentations from HQN, Stockport Homes Group and Dacorum Borough Council
October 2024: Housemark analysis of the first full year of TSM data shows residents of ALMO-managed homes rate council landlords’ services more highly than those in directly managed council homes.
ALMO-managed council housing: The customers’ verdict Read More »
Autum 2019: Best practice briefing
Managing to Make a Difference examines modern housing management – the changes and the challenges, and best practice within the ALMO sector.
ALMOs were first established to revolutionise the quality of local authority housing management in the early 2000s.
Managing to make a difference: NFA Best practice series Read More »
April 2016: NFA Best practice series
ALMOs aim to provide excellent value for money and customer-led housing services for residents in partnership with their local councils.
September 2014: Best practice briefing
Most ALMOs are working to raise their environmental performance and the best way of doing this is by becoming more energy efficient.
It’s not easy being green: NFA Best Practice Briefing Read More »
April 2014: NFA Best pratcie briefing
With the demand for housing outstripping supply in many areas, the need to make the best use of existing stock is clear.
2011: multi-sector report
A review by tenants of the annual reports all landlords were required to produce for their customers in 2010..
This letter explains the new wording for the standard order when postponing possession has been agreed and a new procedure leading to obtaining a warrant for eviction.
2006: Sector guide
This guide focuses on practical steps in public procurement to balance value for money with quality, and combat risks such as suppliers…

