The Department of Levelling Up, Housing & Communities (DLUHC), the Regulator of Social Housing and Housing Ombudsman have been focused on improving the quality of existing homes and housing management services through highlighting good practice and naming and shaming poor landlords. The Rochdale Boroughwide Housing case of the death of Awaab Ishak has focused minds in relation to damp and mould, while the media (both local and national) is increasingly scrutinising the sector and highlighting examples of service failure. ‘Getting your house in order’ has become an imperative for the whole sector.
