Better Social Housing Review
17 October 20214: Making Every Contact Count, published today, summarises best practice to date as part of the Knowing Our Homes social housing initiative.
11 October 2024: A new initiative, led by the Royal Institute of Chartered Surveyors (RICS), will make it possible to compare stock condition and maintenance standards across the social housing sector.
December 2023: Sector Publication
A summary of the findings of the Knowing our Homes survey, undertaken by the NFA, ARCH, CWAG and LGA to get a picture of how members approach stock condition data, and data on tenants.
Knowing our Homes survey – summary of local authority sector findings Read More »
As progress so far on the Better Social Housing Review recommendations by housing associations is reported by the National Housing Federation and CIH today, the NFA updates its member-focused action plan.
Better Social Housing Review – NFA Action Plan update Read More »
December 2023: The NFA, which represents council-owned housing management organisations, has updated its action plan developed in response to the Better Social Housing Review.
September 2023: The NFA, which represents ALMO housing management, has responded to the Better Social Housing Review panel recommendations and joint NHF-CIH action plan recommendations.
Better Social Housing Review – full NFA response Read More »
The CIH and the NHF have today published an action plan to implement the recommendations made by the independent Better Social Housing Review (BSHR).
Helen Baker, Chair of Shelter and of the Better Social Housing Review Panel, was a keynote speaker at the 2023 NFA Annual Conference. She told delegates that the review panel are keenly aware that social housing is a system under pressure. The issues landlords face are very real – and better quality and truly comparable data will be a crucial first step in making it possible for them to deliver on their core purpose.
Better social housing begins with excellent data Read More »







