Members’ and sector news

Consultation begins today with stakeholders across the social housing sector on tenant satisfaction measures (TSMs), as part of the Regulator of Social Housing’s work to implement changes to consumer regulation for all social housing residents.

Tenant satisfaction consultation launched Read More »

A comprehensive review of the arms-length council housing management model concludes it is well-placed to meet the post-Grenfell demands that regulators will place on local authorities with housing stock.
Published today [24Nov2021], just a week after the Regulator for Social Housing released its first appraisal of how the new regulatory regime promised by the Social Housing White Paper is likely to work, the review has been led by the members of CWAG and the NFA.

Councils and their ALMOs prepare for regulation Read More »

More than two million UK households will be on waiting lists and in dire housing need by this time next year, says an independent report published today .
Commissioned by the National Federation of ALMOs, the Local Government Association and the Association of Retained Council Housing, Building post-pandemic prosperity shows that giving councils the powers and funding to meet a third of the government’s current target of 300,000 new homes year would actually improve the public finances – over 30 years, by £24.5 billion.

New council housing can rebuild the post-pandemic economy Read More »

A tenant-shaped view of how Berneslai Homes performed through the height of the pandemic is captured in its new annual report.

Developed with the Berneslai Tenant Voice Panel, it sets out 20 performance scores and shows that on more than three-quarters of them, the organisation is in the top 25% of well-performing landlords.

Berneslai tenants shape annual report Read More »

Tenants joined CBH board members and staff at Colchester’s Mercury Theatre in September to hear that the ALMO has recorded outstanding levels of customer satisfaction despite the many challenges posed by the pandemic.

Success in adversity Read More »