July 2019: NFA consultation response
Consultations
January 2019: Government consultation
This consultation ran from 18 February 2018 to 16 April 2018 and sought views from the sector and stakeholders on redress for consumers of housing. It covers the following issues such as complaints, standards of service and the proposal to establish a Housing Ombudsman.
September 2017: ARCH/NFA/Inside Housing & CIH
This joint response aimed to set out consistent messaging across the professional housing sector and its trade journal, Inside Housing…