Published Autumn 2019

Managing to Make a Difference examines modern housing management – the changes and the challenges, and best practice within the ALMO sector.

ALMOs were first established to revolutionise the quality of local authority housing management in the early 2000s. While much has changed in the social and policy environment, but ALMOs continue to lead the sector in delivering excellent housing management services shaped around the needs of tenants. This publication looks at the state of housing management, the changes and challenges, and the best practice within the ALMO sector.