1 February 2023

Excellence in management and partnership:

How councils can put the ALMO advantage to work in the new regulatory environment

This suite of reports from the NFA and CWAG (Councils with ALMOs Group) reviews the models of management, partnership and assurance that have evolved between ALMOs and their parent councils. First published in November 2021, it has been updated to reflect newly enacted legislation prompted by the Social Housing White Paper. 

                                                                                                                                          Over the next few years, housing managers and their councils must make sure they comply with these and other upcoming changes in regulation.

The aim of this report, its two checklists and the plain English A summary for residents is to inform conversations between councils and their housing managers – whether internal or ALMO-based; and to help social housing residents understand how new post-Grenfell legislation and regulation helps them hold their landlords to account.

A policy brief, Delivering new social housing regulation for ALMO-council residents, offers an overview for policymakers and stakeholders across the wider sector. 

The toolkits developed by the authors support the practical use of the report’s findings. The first is for councils, their housing departments and/or ALMOs, and its checklist of 34 questions is designed to help them track compliance in nine key areas including resident engagement, performance monitoring, audit & risk management, and health & safety.

The second toolkit is for residents who want to find out exactly what they are entitled to expect from their landlord and the improved regulatory system, and how to challenge poor service or gaps in delivery to their homes and communities. 

Available for download here:

  • the full report and executive summary;
  • a policy brief that summarises the council-ALMO model for a wider audience of stakeholders;
  • the plain English brief for residents; and
  • the two quick-reference stand-alone checklists, for easy access to the key questions that councils, housing managers and residents should be asking of each other. 

Excellence in Management and Partnership:
How councils can put the ALMO advantage to work in the new regulatory environment

Policy Brief, November 2022:                                Delivering new social housing regulation for ALMO-council residents

Excellence in Partnership and Management:             A summary for residents

Toolkit for residents

The new social housing regulations: Is your landlord doing a good job?

A toolkit for ALMOs and councils

For councils and ALMOs, a compliance and good practice checklist. 

The new social housing regulations: Is your landlord doing a good job?

A two-page version of our checklist, adapted for all social housing tenants; a low-cost print-out for events and information hubs. 

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